Charity organization: 118828904RR0001

Envisioning a Canada without Suicide


Member Services Coordinator

(posted on July 8, 2020)

The Canadian Association for Suicide Prevention (CASP) is pleased to announce a new hiring opportunity for the role of Member Services Coordinator. Reporting to the Executive Director, this individual will play a key role in advancing CASP’s mission of preventing suicide and promoting life across Canada.

The newly created role of Member Services Coordinator will assume responsibility for developing and coordinating services for members and supporting the implementation of activities to benefit membership. In addition, this individual will help launch the various activities of the recently created CASP Suicide Bereavement Support and Postvention Alliance.

This is an exciting opportunity for a committed candidate to join a growing not-for-profit organization in its life-saving mission of advocacy, awareness, and meaningful action for all Canadians.


    • Develop a comprehensive member services plan
    • Work with the People with Lived Experience Committee to Launch the CASP Suicide Bereavement Support and Postvention Alliance
    • Design and support CASP’s involvement in World Suicide Prevention Day and International People touched by a Suicide Loss Day
    • Develop, launch and coordinate a Suicide Bereavement Facilitator Network
    • Support Healing Day activities
    • Build the membership and volunteer bases taking into account current analyses and trends
    • Regular monitoring, analysis, evaluation and reporting of member relations activities
    • Key point of contact for members and volunteers
    • Assist with the planning and execution of CASP’s annual conference as well as other key events throughout the year
    • Represent CASP at the annual conference and other events as appropriate
    • Work closely with the Board of Directors’ Communications Committee to ensure alignment and support with the organization’s strategic direction
    • Work closely with the Executive Director on key member services and benefits
    • Cultivate member relations and stewardship
    • Work closely with the Board of Directors’ People with Lived Experience and Knowledge translation and Education Committees to ensure alignment and support with the organization’s strategic direction


    • University Degree and/or a College Diploma in a relevant field
    • Bilingual in English and French an asset
    • 3 to 5 years experience in similar or related position or field
    • Supportive and compassionate attitude in responding to the the sometimes challenging material and experiences related to suicide and its prevention
    • Strong written and oral communication skills
    • Proficient computer skills in MS Office applications
    • Strong interpersonal, customer service, problem solving and planning skills are required
    • Organizational ability and attention to detail
    • Self-starter, capable of identifying the need for taking independent action and demonstrated ability to work in a team environment

Work environment:

CASP is a virtual organization, with our employees working as part of a dispersed team across the country. As a result, the successful candidate will be working from their home office using remote collaboration tools to stay in touch and manage projects. This means the successful candidate will need to have a reliable computer, a stable internet connection, and a secure, distraction-free environment in which to work. Occasional travel, such as attending the CASP annual conference, may also be required.


This salary for this position is $ 30.75/hour for 35 hours of work per week ($64,359 including benefits)

Contract ending March 31, 2021 with strong possibilities of a permanent position afterward.

Next steps:

    • If you meet the above qualifications, please apply by your cover letter and resume to [email protected] and include “Member Services” in the subject line.
    • Please note that only applicants being considered for the position will be contacted.
    • This job posting will remain open until a candidate is selected.



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